SVP Viswa Vidyapith Pvt Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of users who access our website, mobile application, or services.
a) Account Information: Name, email address, phone number, username, password, and other details you provide when creating or using an account.
b) Profile and Application Data: Information you submit while using our services, including enrollment details, course selections, learning progress, messages, forms, or support requests.
c) Device and Usage Data: IP address, device model, operating system, app version, browser type, language, crash logs, interaction data, and usage analytics.
d) Location Data: Approximate location may be collected if required for app functionality or if you grant location permission. We do not collect precise location unless explicitly needed and disclosed in the app.
e) Educational / Health-Related Information: If you submit educational, medical, or physiological information for service-related purposes, we process it only to provide the requested services and support.
We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Retention periods vary depending on the type of data (e.g., account info, support records, usage logs, billing records, educational/health records). When data is no longer needed, we delete it securely or anonymize it.
We do not sell your personal information. We may share data only with service providers, payment processors, analytics providers, or legal/regulatory authorities when required by law.
Our app may use third-party services such as Google/Firebase Analytics, crash reporting tools, cloud hosting providers, payment gateways, and messaging/notification providers. These providers may collect data according to their own privacy policies.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These measures may include encryption in transit, access controls, secure servers, and limited internal access.
You may have rights to access, correct, delete, withdraw consent, or request a copy of your data depending on your location. To exercise these rights, contact us at contact@svpou.com.
You may request account deletion by emailing contact@svpou.com with your registered email address and account details. Verified requests will be processed within the specified timeframe, subject to legal obligations.
Our app is intended for students/adults/general users. We do not knowingly collect personal data from children under 13/16 (depending on jurisdiction) without appropriate consent. If we learn that we collected data from a child without proper consent, we will delete it.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
If you have questions, complaints, or privacy requests, contact:
SVP Viswa Vidyapith Pvt Ltd
Email: contact@svpou.com
Address: 7/5, Balavinayagar Koil Street, Pazhavanthangal, Chennai - 600061, Tamil Nadu, India
Last updated: May 01, 2026
